Buyer FAQ

Below are some of the most common questions we receive from global buyers of botanical extracts, vitamins, amino acids and functional nutrition ingredients. If you need a quotation, specification sheet or sample support, please contact our team.

1. What kinds of ingredients does GoodNutrition supply?

We supply botanical extracts, vitamins, amino acids and functional nutraceutical ingredients for dietary supplements, functional foods, beverages and wellness formulations. Our team supports B2B buyers looking for bulk raw materials, technical documents and stable repeat supply.

2. Do you provide COA, specification sheets and other technical documents?

Yes. For most products we can provide specification sheets, COA support and other standard technical documents required for ingredient evaluation. Document availability may vary by product and project stage.

3. Can I request samples before placing a bulk order?

Yes. Sample requests are available for evaluation and formulation review. Please tell us the product name, target specification, application and destination market so we can prepare the most suitable sample support.

4. What is your minimum order quantity (MOQ)?

MOQ depends on the specific ingredient, purity standard, packaging format and supply route. For some standard materials, smaller trial quantities may be available, while bulk projects usually require commercial minimums. Please contact us for item-specific MOQ details.

5. What information should I send to get a quotation faster?

To receive a faster quotation, please include the product name, target specification or assay, intended application, estimated quantity, destination country and whether you need sample support, OEM or private label assistance.

6. How long is the lead time?

Lead time depends on the product, order quantity, packaging requirements and stock situation. Standard items may move faster, while customized packaging or OEM projects may require additional preparation time. We will confirm the expected timeline during quotation.

7. Can you support OEM / ODM or private label projects?

Yes. In addition to raw material supply, we can discuss OEM / ODM or private label cooperation for suitable supplement and wellness projects, depending on formulation, packaging and order requirements.

8. What packaging options are available?

Packaging depends on the product type and shipment plan. We can discuss standard bulk packaging, inner bag and outer carton options, and other practical packing arrangements for export-oriented B2B orders.

9. Which markets do you work with?

We work with ingredient buyers, supplement brands, contract manufacturers, importers and wellness product developers in international markets. Project support may differ depending on the product category and the compliance expectations of the destination market.

10. What payment terms do you usually accept?

Payment terms are discussed case by case according to product type, order quantity and cooperation stage. For many projects, common international B2B terms such as T/T are used. Specific commercial terms will be confirmed in the quotation and order process.

11. How do you handle quality control?

Quality control is an important part of our supply process. We pay close attention to specification matching, batch consistency, documentation review and communication before shipment so buyers can evaluate products more efficiently and reduce sourcing risk.

12. How can I contact your sales team?

You can reach us via the inquiry form on our Contact Us page or email us at sales@goodnutrition-bio.com. We aim to respond to serious B2B inquiries within 24 hours on business days.